1. All your customer Details should be centralized in one place, where you can gather all the details of your customers easily. Typically, when an employee resigns, we also lose the customers details. Centralization of the customer details will help even after if an employee leaves. 2. Add multiple branches and contacts to one single company. You will have many touch points of the same client, view all contacts in one place.3. Know the amount of effort, activities, time invested for every customer. Compare your effort vs results.4. For you to understand the number of active customers and inactive customers.5.
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